The United Bank for Africa (UBA) Ghana has introduced the first of a kind cardless ATM withdrawal service that allows a third party to withdraw cash on its ATM without a card.
The innovation is part of three ATM Value Added services which the bank outdoored in Accra last week.
The Managing Director/CEO, UBA-Ghana, Oliver Alawuba, revealed that the addition of the Value Added ATM services is a continuation of the bank?s trail blazing initiatives in the Ghanaian banking industry.
Apart from the cardless ATM withdrawal, the value added service allows customers of the bank to pay utility bills, DSTV subscription fees and also purchase mobile recharge credit onto their phone or for third parties.
According to the MD, these newly added services which are powered on the e-Transact platform is aimed at creating branchless banking in Ghana which they perceive as the future of banking.
Demonstrating how the service works, the Head of Product Sales of UBA, Abu Yahaya, stated that customers can send funds through their mobile phone, using the UBA U-mobile platform, or at the ATM, using the ATM card, as well as through the nearest UBA branch where the sender would have to fill a eRemit form.
After the sender completes the sending process, the receiver of the funds will be notified of the transaction and will have to visit the nearest ATM to follow a laid out procedure where he would be asked to cue in an access code generated by the sender, as well as the amount of money being received.
As a pacesetter in the industry, UBA has commenced operation of a branchless banking model at the Accra Mall, christened the Accra Mall E-Village, which is a purely cashless service outlet that provides numerous services such as bill payments and liquidation of funds transfer on cards.